Finally, it didn’t cost the earth to use. We liked that no one, not even recipients of a file, had to install something in order to use it, as we’d experienced frustrations with other services because they required apps or plugins. We chose Hightail because it was easy to use, fast and secure. And when we’re dealing with external partners, they tend to be executives that may have a range of technical competence, but share the same low tolerance for problems. This means that a lot of our employees are novices when it comes to technology. We handcraft our characters, stitch their clothes, build sets and bring the whole thing to life through the physical process of stop-motion animation. Unlike most other animation studios, LAIKA remains a particularly tactile company. Our key criterion was a solution that was both simple to use and secure. When our next movie, The Boxtrolls, was green-lit internally, we decided it was time to find an alternative to FTP that would streamline our creative process. This meant that anyone else with access to that folder could view the files and we had a number of close calls on sensitive material almost getting sent to the wrong people. Often people would drop content in an FTP folder just because they happened to know the username and password. Finding what you needed after the initial send was problematic. Different artists would name things however they felt at the time and the folder structure could be incoming/outgoing, from/to, dated folders or a combination of all three. Lots of different people working in a largely unmanaged shared space meant we had no consistent data management style. We had all of the standard issues that you can have with FTP: people grabbing the files before they had finished uploading people opening them before they had downloaded slow or dropped connection issues. Throughout the production on this and our second movie, ParaNorman, our main tool for sharing media externally was FTP. I joined LAIKA in 2006, as the studio was getting ready to make its first movie, Coraline. He tells us why LAIKA needed a new way of working and how Hightail has helped make the studio’s creative workflow more effective. ![]() ![]() LAIKA is a stop-motion animation studio that has produced several Oscar-nominated feature films, including Coraline, ParaNorman and The Boxtrolls.Īfter using FTP to share video files during production of the studio’s first two movies, Manager of Media Services, Martin Pelham, decided to find a less complex and more reliable file sharing solution.
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